Never.no signs Karl Kathuria as Customer Solutions Director

  • 13 April, 2021

 

UK: Never.no, the award-winning audience engagement specialist, has announced the permanent appointment of Karl Kathuria as Customer Solutions Director. Following the end of his contracted consultancy, Never.no have signed Karl to direct customer relations strategy, and manage the design, development and production of Never.no’s solutions to reflect clients’ needs for broadcast and streaming markets.

Karl and his team will support customers to amplify their content and surface the best user-generated content across social and other platforms, to create unique viewing experiences with bespoke graphics output. Leading the Client Services team of a cross-disciplinary group, working in graphic design, training, account management, front-end development and content creation. Karl will also manage existing clients, developing new business, running projects to define on-screen graphics, and producing streaming media content for a variety of brands, agencies and broadcasters.

“I’ve been working with Never.no as a consultant for some time now, and have always been impressed with both its technology and its people, and I'm incredibly excited to start this new role. Having used Bee-On in a live production environment, I'm looking forward to overseeing the further development of the product and its positioning in the market. The team I'm working with is made up of experts in a wide range of fields, including development, design and client relationships, perfectly positioned to grow with the company as we continue to realise our ambitions," said Customer Solutions Director, Karl Kathuria.

Karl has worked in the fields of broadcasting and technology for 20 years, having managed the BBC World Service online infrastructure, with involvement in the launch of many international news services, and the building of streaming solutions for hundreds of hours of output every week.  After leaving the BBC, Karl worked in several technology and management roles up to CEO level. He first joined Never.no in 2018 from his then home in Toronto, bringing his experience and expertise in digital, streaming and broadcasting initially to our North American customers. As his role expanded, Karl took charge of our streaming platforms, directing and producing content that showcased Never.no's technologies to a global audience.

“Karl brings a range of expertise and skills that are second to none. We firmly believe that Karl’s permanent role will enable us to streamline our product development and help us to boost our gold standard of customer service,” said Scott Davies, CEO for Never.no. “Cloud-based innovation is now a mainstay within content producers’ workflow. Our award-winning platform, Bee-On, is in very capable hands as we look to further develop the industry’s go-to platform designed to support broadcasters, digital content providers and brands,” concluded Scott. 

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Never.no signs Karl Kathuria as Customer Solutions Director