Adder Announces Exclusive AIM Customer Trade Up Program and New Support Service
- 18 October, 2023
Easy upgrade to the latest IP KVM technology with Adder ‘Trade Up’ Program and minimize downtime
with new AIMCare Service.
UK: Adder Technology, a global leader in connectivity solutions and high performance IP KVM, has announced two exclusive customer offers aimed to support customer migration to the latest IP KVM technology and safeguard the backbone of their IP KVM network. The launch of the Adder Trade Up Program and the AIMCare Service once again puts the customer at the center of Adder’s strategic vision.
Adder Trade Up Program
- Exclusive ‘limited time’ offer for Adder customers
- Transition seamlessly from AIM-24 servers to the latest ASP-001 servers
- Licenses transfer and first year AIMCare cover included
- Generous migration opportunity to new servers
- Minimizes downtime and Eliminates repair costs
- Global same/next-day regional office expedited shipping
Adder Trade Up Program
The new Trade Up program is designed to support customers operating in mission-critical environments, who are reliant on ADDERLink® INFINITY KVM networks using an ADDERLink INFINITY Manager (AIM-24) server. This exclusive offer, available until December 31st 2023, allows customers to quickly and easily migrate to the latest high performance IP KVM technology. Any customer currently using AIM-24 servers can trade in up to two units, and receive two new ASP-001 models, a year’s AIMCare cover per server,
and a rack mount kit. The offer also includes license transfer to the new servers, simplifying the migration and minimizing customer downtime. The Trade Up program reduces reliance on backup servers and
no unexpected repair costs, a valuable assurance for businesses where every second counts.
Commenting on the exclusive opportunity, Daniel Allain, Project Manager at DSNA DTI, said: "AIM servers are a critical part of our systems. The Adder Trade Up program will enable us to migrate to the latest IP KVM technology. It’s simple and the return on investment makes absolute sense. We have been extremely pleased with the AIMCare support from Adder which gives us the peace of mind we need in our industry.”
AIMCare takes the hassle out of system maintenance by providing an advanced replacement service for customers’ AIM servers. In the unlikely event of a fault, customers can expect a replacement unit to be shipped, same/next-day, from a regional warehouse, ensuring uninterrupted operations and peace of mind.
Neil Hillier, SVP Sales and Marketing at Adder, said: "For our customers, uptime is of the essence and AIMCare is designed with that in mind. We recognize the crucial role our technology plays in their daily workflows, and we're committed to delivering services that enable them to stay focused on what they do best, without disruptions. Providing them with the best possible solutions and support to safeguard their critical systems is our way of showing our unwavering commitment to their operational excellence."